Regulatory information
Your rights and regulatory protection
Information about how Patrick Wayne Wealth is regulated, how clients are classified, the Financial Services Compensation Scheme and what to do if you wish to make a complaint.
Who regulates us?
Patrick Wayne Wealth is a trading name of Patrick Wayne Wealth Management Ltd. Patrick Wayne Wealth Management Ltd is an appointed representative of 2plan wealth management Ltd, which is authorised and regulated by the Financial Conduct Authority.
Patrick Wayne Wealth Management Ltd is entered on the Financial Services Register under reference 979143.
The Financial Conduct Authority regulates financial services firms and financial markets in the UK. You can check firm details on the Financial Services Register through the FCA website.
Client classification
The Financial Conduct Authority requires financial services firms to classify clients so that the appropriate level of regulatory protection can be applied.
Most individual clients will normally be treated as retail clients, which provides the highest level of regulatory protection.
Different protections may apply to professional clients, eligible counterparties and certain organisations.
Financial Services Compensation Scheme
You may be entitled to compensation from the Financial Services Compensation Scheme (FSCS) if a regulated financial services firm is unable to meet valid claims against it.
Whether compensation is available, and the amount that may be paid, depends on the type of financial service or product involved and the circumstances of the claim.
Investments
For eligible investment claims against firms that failed on or after 1 April 2019, FSCS protection may be available up to:
£85,000 per eligible person, per firm.Mortgage advice
For eligible claims relating to mortgage advice against firms that failed on or after 1 April 2019, FSCS protection may be available up to:
£85,000 per eligible person, per firm.Insurance
The level of FSCS protection for insurance depends on the type of policy and claim.
Certain eligible insurance claims are protected at 100%, while other eligible general insurance claims may be protected at 90% with no upper limit.
Full eligibility rules and current compensation limits are available from the Financial Services Compensation Scheme.
Complaints
We aim to provide a high standard of service. If you are unhappy with the service you have received, please contact us so that your concerns can be investigated.
Complaints relating to regulated business may also be referred to:
3rd Floor, Bridgewater Place
Water Lane
Leeds
LS11 5BZ
Telephone: 0113 302 1369
If your complaint cannot be resolved, you may be entitled to refer it to the Financial Ombudsman Service, subject to its eligibility requirements and time limits.